Microsoft Dynamics 365 CRM

/Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM2018-06-19T22:36:39+00:00

Stay Focused

Engage Customers

Grow Your Business

In a connected world, delivering a great customer experience is more essential than ever. Customer experience is how you differentiate your business, build loyalty, and maintain your reputation. Win customers and keep them happy with Microsoft Dynamics 365 for Sales, which can help businesses maximize opportunities, boost mobile productivity, and gain greater business insight.

Dynamics 365 for Sales works seamlessly with familiar tools like Office 365, so employees can make managing customer relationships a part of their day-to-day activities—including scheduling meetings, sending emails, and connecting for online conferences. It is also hosted by Microsoft, so you can focus on your business and your customers—not the technology that helps you serve them.

With Dynamics 365 for Sales, you:

  • Make it easy for everyone on your sales team to get the information they need to deliver great customer experiences.
  • Boost productivity by empowering your salespeople to do their best work from virtually anywhere.
  • Get visibility into your organization to make informed decisions and grow your business.

Dynamics 365 for Sales is also affordable. Its enterprise-class cloud infrastructure is maintained by Microsoft and keeps your solution secure and reliable with minimal IT support.

Actionable Insights

Focus and act on the right priorities

Take action with confidence. Derive meaningful intelligence from large amounts of complex data to provide sellers with contextual, actionable insights that are easy to understand.

  • Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence
  • Know where to focus with insights that reveal relationship health and risk
  • Spot buying signals, identify competitive threats, and keep a pulse on the market with social media
  • Engage your customers in more personalized, effective ways through customer intelligence

Relationship Management

Foster customer relationships through authentic, personal engagement

Unify your sales experience around relationships. With relationship-centered insights, you’ll deliver the personal engagement that your customers demand.

  • Identify, understand, and connect with customers through social networks
  • Engage through sharing of personalized and relevant content
  • Build trust with continuous insights and recommendations based on actual customer needs
  • Easily grow and maintain your one-to-one customer relationships—at scale—with unified data and systems

Sales Productivity

Spend more time selling and less time on administration

Increase revenue, boost productivity, gain key insights, and reduce costs when you automate your sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.

  • Work anytime, anywhere with familiar, intuitive productivity tools, such as mobile apps that provide contextual news, social data, and task flows
  • Know what steps to take next to close deals faster by using process automation and a guided sales process
  • Recruit, onboard, and strengthen your partner channel through deeper enablement and activation

Sales Performance

Create a culture that nurtures success

Accelerate your sales performance with real-time analytics based on historical data and predictive information. Inspire, onboard, coach, and motivate your team to achieve more.

  • Get answers fast using dashboards, contextual charts, and Power BI Q&A for natural language queries
  • Hit your numbers by setting goals, monitoring results, and providing feedback and coaching in real time
  • Ease onboarding and align sales behavior through sales management software and interactive help and documentation
  • Energize everyone on your sales team with fun and exciting competitions through gamification
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